Deputy Director

Crown Heights Community Mediation Center
Brooklyn, New York

The Crown Heights Community Mediation Center, a project of the Center for Court Innovation, is seeking a Deputy Director. 

The Center for Court Innovation, a project of the Fund for the City of New York, is a non-profit organization that promotes new thinking about how to reduce crime and incarceration while strengthening public trust in justice.  The Center creates operating projects, including the award-winning Red Hook Community Justice Center and Midtown Community Court, that have been documented to improve public safety and reduce the use of jail and prison. One of these operating projects is the Crown Heights Community Mediation Center.  Operating out of four storefronts in Central Brooklyn, the Mediation Center provides anti-violence programs, youth programs and resource links to community residents. Its mission is to encourage communication and understanding, prevent future conflicts, and help foster stronger, healthier neighborhoods.  

The Mediation Center is looking for an experienced professional to add to its leadership team.  Reporting to the Director of the Mediation Center, the Deputy Director will provide leadership and operational support for many of the Mediation Center’s key programs while helping to chart new directions.

Responsibilities include but are not limited to:

  • Strategy, Vision and Leadership
  • Collaborate with the Director of the Mediation Center on developing new initiatives
  • Coordinate operations and supervise the department leaders for key Mediation Center programs, such as Save Our Streets (S.O.S.), Make it Happen, Youth Organizing to Save Our Streets (Y.O. S.O.S.) and Legal Hand, including creating mechanisms for cross-program collaboration
  • Manage selected other Mediation Center projects as they arise. These may be related to e.g. intergroup relationship-building work, restorative justice, school-based services, domestic/intimate partner violence or other to-be-determined Mediation Center growth areas
  • Ensure that Mediation Center programs are meeting their goals and providing excellent services
  • Work closely with the Director to maintain and establish relationships with community leaders and agencies, including schools, CBOs, public officials, and law enforcement agencies
  • Assist in building new linkages in the community and cultivating existing relationships to ensure resources and access to services
  • Develop and implement trainings (e.g. conflict resolution, mediation, leadership development) both internally and in the greater community as appropriate• Assist with the recruitment, training, and recognition of staff, interns, and volunteers, with the goal of ensuring that all personnel uphold the mission, philosophies and objectives of the Mediation Center
  • Manage the budgets for multiple programs
  • Represent the Mediation Center at stakeholder meetings, including community board meetings, S.O.S. oversight meetings at various City agencies, and local organizing group
  • Assist with fundraising and grants management activities, including event planning, prospect development, and grant proposal/report writing
  • Make presentations on the Mediation Center’s programs to visitors, potential funders, and community members
  • Update and improve the Mediation Center’s media strategy including website, social media and pressTeam Development/ Leadership 
  • Identify areas where staff require training and coordinate staff training and development.
  • Help plan leadership events and staff strategy meetings
  • Actively manage staff relations and performance, promote teamwork and provide support to ensure that staff achieve program goals and objectives.
  • Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives, establish priorities; and monitor and evaluate results 
  • Help create policies, procedures and practices that uplift the mission, vision and values of the Mediation Center 
  • Help staff understand the connections between programs and how these programs can work interrelatedly in support of the community
  • Build strong relationships with employees and note successes or growth opportunities
  • Make sure that the Project Director is informed about all critical issues
  • Help shape their organizational culture by shaping staff experiences


The ideal candidate will have:

  • BA plus ten years related experience OR MA plus 8 years related experience OR significant experience in leadership roles in innovative community-based organizations
  • Preference for six or more years of experience managing significant budgets and grant contracts
  • Extensive supervision experience a plus, preferably supervising multiple people simultaneously
  • Passionate and sensitive to the needs and interests of the population and the mission and philosophy of the Mediation Center
  • An understanding of the challenges and strengths of the Crown Heights and Bed-Stuy neighborhoods
  • Extensive experience developing and overseeing programs with multiple priorities
  • Strong relationship builder and communicator with experience leading diverse working teams
  • Strong ability to set and adhere to timelines
  • Ability to effectively juggle multiple priorities
  • Exceptional ability to communicate with and guide internal and external teams
  • Highly organized, responsible, innovative, and flexible
  • Possess excellent attention to detail and communication skills
  • Ability to do both immediate “nuts and bolts” thinking and long-term strategic planning, often simultaneously
  • Ability to exercise tact and diplomacy
  • Transparent and direct
  • Experience with coaching staff, managing, and developing teams
  • Record of setting and achieving strategic objectives
Bachelor's Degree
Competitive salary commensurate with experience. Excellent benefits package.
Deadline to Apply: 
October 6, 2017
How to Apply: 

Send a resume, and detailed cover letter that includes your supervisory experience and approach and/or an example of how you’ve led a large-scale transformational project to the Mediation Center, at:

Apply early, applications are considered on a rolling basis. You must put the title of the job in the subject line. Only applicants under consideration will be contacted.  No phone calls please.

  • New York
  • 520 8th Avenue
  • 18th Floor
  • New York, NY 10018
  • phone: 646.386.3100
  • Syracuse
  • 601 Tully Street
  • Syracuse, NY 13204
  • phone: 315.266.4330
  • London
  • Canterbury Court
    1-3 Brixton Road
  • London, SW9 6DE
  • phone: +44 2076.329.060