This fact sheet details the implementation of innovative teleservices programs in seven jurisdictions around the country. The jurisdictions featured in this publication use teleservices to increase treatment court capacity, overcome treatment barriers, supervise participants, and provide training for staff.
This report presents the findings from an evaluation of the Intelligence-Driven Prosecution Model, implemented in 2010 by the New York County District Attorney’s Office. The model relies on the Crime Strategies Unit which uses intelligence and technology to understand the people, places, and problems driving crime in order to improve prosecutorial decision-making.
In this New Thinking podcast, Kerry Walker, director of the Neighbourhood Justice Centre in Melbourne, Australia, describes some of the ways the Justice Centre engages the community, all with the long-term goal of promoting the rule of law and a “civil, caring society.” The podcast concludes with a discussion of ways the Justice Centre is using technology to promote safety and make the court more user-friendly.
Technology offers justice systems new ways to link offenders to substance abuse treatment and other needed services. In addition, technology enhances the ability of justice systems to monitor offender compliance and provide staff with ongoing training and professional development. This paper explores the use of technology in drug courts and offers recommendations for drug court practitioners seeking to enhance their work with technology.
New York University Law School Professor James Jacobs, author of "The Eternal Criminal Record" (Harvard University Press), discusses the proliferation of electronic criminal records and the challenges they pose for a free society. (March 2015)
An overview of the Domestic Violence Online Petition Program, which seeks to improve victim safety by allowing a petitioner—with help from a trained domestic violence advocate—to use the internet to file the application for an order of protection.
Andree Mattix, director of social services at Orleans Parish District Attorney's Office, discusses how a customized technology application helps her staff track data and clients in the D.A.'s diversion, victim-witness, and domestic violence programs.
The National Drug Court Online Learning System at www.treatmentcourts.org offers free training modules on a wide range of topics by national experts. In this podcast, Valerie Raine and Dennis Reilly, both of the Center for Court Innovation, explain how drug courts can use the system to educate new employees and keep their teams up to date on developments in the field.
Kevin G. Kelly, deputy commissioner of NYC Business Customer Service in the New York City's Mayor Office, discusses how the city uses technology to improve efficiency and radically restructure how businesses interact with government.