About the Program
In 2015 the Center launched Project Reset, a diversion program that seeks to forge a new response to low-level offending that is proportionate, effective, and humane. Project Reset seeks to hold people accountable for their actions while avoiding the use of incarceration and the potential harms associated with the traditional criminal justice process. The goal is to restore confidence in justice and bolster the legitimacy of law enforcement in the eyes of the public, helping to mend relations between the community and the justice system. Project Reset initially worked only with 16- and 17-year-olds in several precincts in Manhattan and Brooklyn, but its demonstrated impact resulted in its expansion. Today, Project Reset is active in all of Manhattan for people of all ages, is being expanded to cover all of the Bronx and will be launched in Brooklyn.
Project Reset Brooklyn is seeking a Community Liaison. Reporting to the Program Manager, the Community Liaison is the first and primary point of contact for potential and current participants. Sitting at the Brooklyn Justice Initiatives community office in downtown Brooklyn, the Liaison will, among other things, conduct initial outreach by phone, preliminary intakes, scheduling, and completion protocols. The Community Liaison may also be called upon to support other clinical programs, as needed.
About the Position
Responsibilities include but are not limited to:
- Contact potential participants (via the phone and/or mail) to schedule them for programming and conduct an initial intake/screening;
- Contact participants to remind them of upcoming dates/programs and encourage compliance;
- Determine whether a potential participant is suitable for group-based work or merits additional screening and/or individual counseling with a social worker;
- Maintain organized records of outreach attempts, daily attendance sheets, completion, and other project details;
- Join in the work to educate the NYPD about Project Reset and encourage their full participation;
- Work with the clinical team to refer participants to voluntary social services, where appropriate;
- Maintain accurate computer records in both the Center’s internal case management tool and a case-processing technology that is shared with project partners;
- Prepare and circulate certificates of program completion;
- Participate in staff meetings and in-service trainings;
- Participate and staff evening and weekend community meetings, events and programming, when necessary;
- Maintain partnerships with community-based agencies that provide voluntary services to participants;
- Assist with other Brooklyn Justice Initiatives intakes, screenings, and other related tasks, as needed;
- Attend and assist with Brooklyn Justice Initiatives’ events after hours, as needed.
The ideal candidate will have a minimum of an Associate’s Degree, Bachelor’s Degree preferred. Bilingual (Spanish/English) preferred. Candidate must be highly organized, with a strong commitment to systems and process. Excellent communication skills, both verbal and written are a must. Must have a desire to work in a fast-paced, entrepreneurial environment on a new, growing project. Customer service experience is preferred. Knowledge of community-based resources throughout New York City, and especially Brooklyn, is preferred. Candidates must have the ability to work with people from diverse backgrounds in a culturally-competent manner. Demonstrated ability to collaborate with colleagues. Candidates must be willing to work productively with a variety of court personnel and on-site partner agencies. Court-based work is a unique and demanding area of practice, and candidates must be open to constructive engagement with other professionals who have differing and, at times, competing perspectives.
How to Apply
If you are unable to access email, you may submit materials by mail or fax to:
120 Schermerhorn Street
Brooklyn, NY 11201
Note: The Fund for the City of New York/Center for Court Innovation is an equal opportunity employer. The Center does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Only applicants under consideration will be contacted. No phone calls please.
Learn more about us at www.courtinnovation.org.
The Fund for the City of New York/Center for Court Innovation is an equal opportunity employer.