About the Program
Operating through Bronx Community Solutions (BCS), Project HOPE is a pre-arraignment diversion program being implemented in collaboration with the Bronx District Attorney’s Office, New York Police Department, Mayor’s Office of Criminal Justice, and several community-based health providers. The program provides meaningful engagement between arrest and arraignment to individuals in the Bronx issued a Desk Appearance Ticket (DAT) for possession of a controlled substance. This is an innovative, new response to low-level possession of a controlled substance, an effort to be smarter about policing and prosecuting addiction – especially to opioids – by providing a harm-reduction alternative to conventional court proceedings that rely on jail or the threat of jail as the corrective measure.
Bronx Community Solutions is seeking a Case Manager to provide extensive outreach to program participants and treatment services providers to help coordinate communication and mandated reporting. Reporting to the Program Coordinator, the Case Manager will work as a community-based peer outreach coach to inform and offer individuals about Project HOPE, provide and train how to use Narcan, coordinate the treatment referral process and initial assessment to ensure timely and responsive participant engagement and outcomes.
About the Position
Responsibilities include but are not limited to:
- Collaborate with peer outreach coaches to provide overall case management services for clients issued a DAT to help facilitate program referrals and assessments, as needed, and follow up with service providers on participants’ progress;
- Work with a diverse population in a mutually respectful manner, using a strengths-based approach.
- Monitor and report on meaningful engagement in treatment and work to bring non-engaged program participants into programming compliance, as needed
- Facilitate entry into Harm Reduction or substance abuse treatment based on level of care determination.
- Coordinate referrals and follow up, as needed.
- Provide crisis intervention and support to program participants as needed.
- Know how to properly administer and train how to use Narcan Kit.
- Accurately and efficiently document client interactions.
- Other relevant duties as necessary
Additional temporary responsibilities include:
- Respond to precinct- level arrest to meet with potential participants at Bronx Precincts.
- Assess individuals who are arrested for control substance and motivate client to seek treatment, harm reduction, and/or recovery support assistance and collaborate on the development of an initial participant action plan, including a thorough review of substance use-related issues.
- Coordinate and facilitate individual education that is responsive to the specific interests and needs of the individual, which may include a focus on treatment, harm reduction, and/or relapse prevention.
The ideal candidate will have an Associate Degree, Bachelor’s degree is preferred. Experience with integrated substance abuse assessment and treatment, motivational interviewing techniques and stage-wise treatment required. Applicants should be comfortable working collaborating with law enforcement and as part of a team in a collegial group environment. Superior communication skills with ability to convey information clearly, accurately, and completely required. Must be able to maintain professional demeanor when handling difficult contacts Strong work ethic, particularly in a team setting. Bilingual (Spanish/English) preferred. Must possess knowledge of the principles and practices of harm reduction.
Additional requirements include:
- Ability to use lived experience and be comfortable serving as a role model of personal recovery to connect with members and support them in their goals.
- Ability to motivate clients in a courteous, empathic and professional manner.
- Support the work of the VIP outreach staff in engaging clients into BX HOPE.
- Meet with potential members or members at Bronx precincts; work as part of a collaborative team to ensure coordination of care.
- Active listening skills to establish working alliance with clients, staff and stakeholders.
- Efficiency with balancing pace and flow of conversation and call time.
Position Type: Full-time (flexible hours and rotating weekend schedule, shifts include 9am to 5pm, 5pm to 1am, 1am to 9am)
How to Apply
If you are unable to access email, you may submit materials by mail or fax to:
Center for Court Innovation
520 Eighth Avenue
New York, NY 10018
The Fund for the City of New York/Center for Court Innovation is an equal opportunity employer. The Center does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Only applicants under consideration will be contacted. No phone calls please.
Visit our website at www.courtinnovation.org.
The Fund for the City of New York/Center for Court Innovation is an equal opportunity employer.