Krystal is the associate director of jail reform. Focusing on the harms caused by the use of local jails in New York City, her work includes planning and piloting initiatives to reduce jail populations and divert individuals away from pre-trial detention, in particular. She previously was the coordinator for the Training and Technical Assistance Team for Community Justice, offering technical assistance to municipalities throughout the country. Prior to joining the Center, Krystal served as a public defender with Brooklyn Defender Services, where she represented clients charged with misdemeanor and felony matters, from arraignment to disposition. During law school, she represented non-citizen clients in deportation proceedings, and advised on law enforcement interactions as a part of Main Street Legal Services and CLEAR Project. She received her Juris Doctorate from the City University of New York (CUNY) School of Law, where she was on the Law Review Editorial Board.