Improving Courtroom Communication: A Procedural Justice Experiment in Milwaukee

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Improving Courtroom Communication: A Procedural Justice Experiment in Milwaukee

Improving Courtroom Communication: A Procedural Justice Experiment in Milwaukee

By Erin Farley, Elise Jensen and Michael Rempel

This is an evaluation of a pilot project at the Milwaukee County Criminal Court intended to enhance defendant perceptions of procedural justice by improving the oral, written, and nonverbal communication used by judges. Courtroom observations measured an increase in the use of 14 practices inculding eye contact with defendants and the use of plain English to explain procedures and decisions.

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